We're here to help.

Troubleshooting

Try these steps before reaching out:

• Make sure you have the latest app version
• Check your internet connection (for AI and search features)
• Try closing and reopening the app
• Restart your device

Report a Bug

Found a bug? Help us fix it by including:

• Device model (e.g., iPhone 15 Pro)
• iOS version (e.g., iOS 18.2)
• App version
• Steps to reproduce the bug
• Screenshots if possible

Feature Requests

Have an idea to make GetMacro better? We'd love to hear from you. Send us your suggestions and feature requests — we review all feedback and use it to guide our development.

Data & Storage

Important information about your data:

• All data is stored locally on your device
• We cannot access or recover your data
• Deleting the app deletes all your data

Purchases & Refunds

Purchases and refunds are handled by Apple:

• Re-download: App Store → Search GetMacro → Download icon
• Family Sharing: Check Apple's Family Sharing settings
• Refunds: Visit reportaproblem.apple.com